Customer Stories

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Mortgage Lending

Pennymac Makes Verification Efficiencies In Advance Of Market Return

By automating income and employment verifications with Truework for their consumer direct loans, Pennymac reduced their total cost of ownership by 20% and saved their teams tens of thousands of hours.

20% cost savings across their entire verifications process

14,000+ hours saved for their loan fulfillment teams

5+ processes simplified to a single end-to-end verification process

Wings Financial

Automated verifications through Truework helped Wings Financial maintain their high-bar for member experience while increasing efficiency during a fluctuating-rate environment.

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NJ Lenders

Despite market conditions, NJ Lenders is on track for their third best year in company history through efficiency with Truework.

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Octane Lending

Fast motorcycles need faster loans: How Truework helped Octane fuel growth and increase efficiency.

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11K+

lending customers

13M

requests per year

20 of 25

top mortgage lenders

99%

report accuracy

“Pulling some of the manual back and forth from their plate has given me the flexibility to increase loan processor capacity by at least 5-10% without anyone being overburdened. Running leanly, this is a game changer.”

Jason CohenChief Operating Officer

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“My team has truly had a great experience with Truework. We love proactive communication because it puts us in the driver’s seat and minimizes lag time. There hasn’t been a single file that we’ve struggled on with Truework.”

Keri HallMortgage Processing Manager

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“We're roughly doubling our originations every year—previously, there was a 1:1 increase in the number of operations staff we'd need to keep up with volume. With Truework, we can continue our rapid growth trajectory without worrying about scaling staffing.”

Duncan AmosVP of Product

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